Global software giant to expand in Melbourne


Global software giant Zendesk has unveiled plans to expand its operations in Melbourne, creating dozens of highly-skilled local jobs.

Zendesk, which established its Australia and New Zealand headquarters in Melbourne in 2015, is a global software development company operating a cloud-based customer service platform that supports more than 145,000 paid customer accounts in 160 countries.

The company’s Australia and New Zealand managing director Amy Foo said the expansion will generate 70 new engineering jobs which will focus on software development in big data, app marketplace design and integration, engineering support and platform design.

“Aside from being an incredible and diverse place to live and work, Melbourne is also at the forefront of developing and nurturing some of the country’s – and the world’s – best tech talent,” he said.

Minister for Jobs, Innovation and Trade Martin Pakula said the move will make Zendesk’s ANZ headquarters its largest artificial intelligence, machine learning and automation engineering workforce after San Francisco.

“Zendesk’s choice to expand its operations in Melbourne is an example of a tech leader recognising value in Victoria’s thriving tech and ICT ecosystem, which is on show this week through the Digital Innovation Festival,” the Minister said.

Founded in Copenhagen in 2007, Zendesk has 16 offices across the world and is among several major tech companies that has chosen to invest in Victoria – others include Square, Slack, Mavenlink and Airwallex.

Image credit: Zendesk Facebook page