Infios has announced a new set of artificial intelligence capabilities aimed at advancing what it describes as “intelligent supply chain execution,” with the company positioning the tools as a way to enable real-time, automated decision-making across operational workflows.
In a media release, Infios said the new AI agents are designed to operate within existing systems across order management, warehousing and transportation, allowing decisions in one area to trigger coordinated actions across others.
The company stated that the approach is intended to move supply chain operations away from fragmented processes toward more continuous and integrated execution.
“Disruption is constant, and it’s expensive. This isn’t a cycle. It’s the new baseline, and legacy systems just can’t keep up,” said Ed Auriemma, CEO of Infios. “Supply chains don’t need faster reactions. They need a system that takes action, moving from manual intervention to automated action to execute without interruption.”
According to Infios, the AI agents are embedded directly into operational workflows rather than functioning as standalone tools.
The company outlined several applications, including transportation agents that automate execution tasks such as driver check calls using AI-powered voice systems, and order and document agents that convert unstructured documents into structured data to reduce manual data entry.
Warehouse-focused agents are intended to support supervisors and operators by automating inventory research and providing real-time guidance, while optimisation agents are designed to dynamically adjust routing and fulfilment decisions in response to changing conditions.
Infios said these agents can respond to disruptions such as carrier delays by reallocating inventory, reprioritising tasks and reassigning shipments without manual input.
The company also cited performance outcomes reported by customers using its AI capabilities, including reductions in order release times, lower backorder rates and increased automation in order entry processes. It stated that disruption detection and recovery times have improved from days to minutes across its customer base.
“What makes Infios AI agents different is that they operate inside real workflows where decisions and actions happen every minute,” said Eugene Amigud, Chief Innovation Officer of Infios.
“By embedding AI directly into execution, when something changes, orders update, warehouse work shifts, and shipments are rebooked in real time.”
Infios noted that the deployment of AI-driven autonomy is intended to be gradual, with systems initially providing recommendations before progressing to automated and eventually autonomous execution within defined operational guardrails.
The company said organisations can begin with specific workflows and expand adoption over time.
