Gentrack to provide billing and customer management solution for leading renewable energy retail utility in UK

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Auckland-based Gentrack, a specialist in software for utilities and airports, has signed a contract with UK-based renewable energy retail utility Good Energy, to implement its Gentrack Velocity Billing and CRM software.

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Gentrack CEO Ian Black described the contract as a “significant milestone” for the business in the UK energy sector.

“The UK energy sector is rapidly evolving with retailers like Good Energy, a provider of 100% renewable energy, challenging the Big 6 energy providers,” Mr Black said.

“This contract to deliver our proven billing and customer management solution supports our continued investment in the UK as a core growth market for Gentrack.”

In addition to the contract with Good Energy, Gentrack also announced the re-signing of the Fiji Electricity Authority (FEA) for an upgrade of it Gentrack Velocity Billing and CRM software.

Gentrack said the project continues a 17 years partnership with FEA, Fiji’s incumbent supplier of electricity services to over 200,000 households and businesses.

Gentrack employs over 200 people in offices in New Zealand, Australia and the UK, and services utility and airport sits across four continents.

The company is comprised of two leading software products – Gentrack Velocity and Airport 20/20 – the former being a specialist billing and CRM product designed for energy utilities and water companies in competitive and regulated utilities markets, and the latter – a comprehensive Airport Operational System engineered to optimise an airport’s operations through intelligent collaboration, streamlining airport information flows and transforming the passenger experience.