In our digital economy, the customer is in the driving seat. Not only can they freely access mountains of information, but they have the choice to shop around for the best product at the best price and buy it on the spot. According to a PwC Future of Customer Experience Survey, 74% of Australian respondents…
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Beyond Insights: Building trust into digital transformation technologies
Digital transformation technologies are experiencing a gold rush in the manufacturing industry, not just in Australia but beyond. However, amid this surge in cutting-edge tech and automation processes, a fundamental element remains crucial: trust.