Tata Consultancy Services (TCS) has announced an expanded multi-million, multi-year agreement with technology company ABB to transform the company’s global network operations through an AI-driven digital infrastructure, marking the next phase of a partnership spanning 20 years.
According to TCS, the agreement will see the company expand its role from managing infrastructure and applications to delivering end-to-end global network operations through a network-as-a-service model. The initiative is intended to support improvements in user experience, operational efficiency, security, compliance, service delivery and digital operations.
The collaboration centres on ABB’s Future Network Model programme, an enterprise-wide initiative aimed at creating a standardised, centrally managed digital infrastructure. TCS said it will design, integrate and operate ABB’s global network ecosystem while managing the company’s multi-vendor environment to support standardised operations across its global footprint.
The programme is expected to replace fragmented network environments with a secure, scalable architecture incorporating service integration and management (SIAM), a global network operations centre, enhanced security capabilities, and modernised local area network (LAN), wide area network (WAN) and software-defined WAN systems. TCS said it will also provide end-to-end monitoring and orchestration to support network performance.
ABB Group CIO Alec Joannou said the programme is designed to strengthen the company’s digital capabilities as its business evolves.
“The Future Network Model represents an important milestone in reinforcing the digital foundation of ABB’s global operations,” Joannou said.
“As our business evolves, it is critical to have an ecosystem that is resilient, secure, and aligned with long-term transformation goals. Our association with TCS reflects a shared focus on delivery excellence, continuous enhancement, and building capabilities that can support our strategic priorities.”
TCS President of Manufacturing Anupam Singhal said the latest agreement builds on two decades of collaboration between the companies.
“For over two decades, TCS has had the privilege of supporting ABB’s transformation journey, and the Future Network Model marks the next chapter in this partnership,” Singhal said.
“With AI embedded into the network operations model, supported by secure digital infrastructure and our deep domain expertise, we are bringing our ‘infrastructure to intelligence’ approach to build a resilient, intelligent network backbone.”
He added that the engagement is intended to enable network systems that “can sense, adapt, and improve continuously” while strengthening reliability, security, user experience and scalability.
TCS said the companies have previously worked together on several technology transformation programmes, including consolidating multiple enterprise resource planning (ERP) systems into a unified SAP platform and accelerating ABB’s cloud transformation and adoption. According to the company, the new agreement continues that long-term collaboration in support of ABB’s digital transformation objectives.
