In our digital economy, the customer is in the driving seat. Not only can they freely access mountains of information, but they have the choice to shop around for the best product at the best price and buy it on the spot. According to a PwC Future of Customer Experience Survey, 74% of Australian respondents…
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Beyond insights: How CRM solutions are transforming the manufacturing industry
The global manufacturing sector is witnessing a seismic shift in its automation approach as companies worldwide, big or small, grapple with the ongoing labour shortage and skills gap within the industry.Â