Optimising the contact centre: lessons from COVID one year on
The COVID crisis put contact centres to the test in 2020 and highlighted why it matters to ensure yours is robust and ready for anything.
Protected: Building A Future-Ready Manufacturing Sector With Industry 4.0
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Is leveraging on Industry 4.0 technologies key to remaining resilient in the manufacturing industry? Sandeep Bhargava from Rackspace Technology sheds some...